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Founded in 2005, RetireeFirst, formerly known as Labor First, quickly made a name for itself as a valuable partner that manages every aspect of group retiree healthcare benefit administration. While well known within the labor union sector, however, as the company began to service the public and corporate sectors, it became clear that its current go-to-market approach was no longer effective.
With two brand names, websites, sets of channels and marketing materials, confusion and functional challenges both internally and within the marketplace inhibited growth as the company sought to propel itself into its next chapter.
With a new marketing team and investors at the helm, RetireeFirst tapped Alloy as its integrated marketing agency partner to rebrand the company and better articulate its value proposition and differentiators.
Alloy first executed a three-step approach:
Then, Alloy developed an integrated marketing plan designed to transfer the legacy brand’s awareness and credibility to the new name and brand.
With the foundational work complete, Alloy supported RetireeFirst in launching its new website, social media platforms and marketing materials — all backed by a multi-pronged marketing program including stakeholder communications, a media blitz, social and email promotions, and more.
Within just one week, the brand had resonated. Executive and brand social engagements blew industry benchmarks out the water, and creative search and LinkedIn ads netted 27 new contacts and 3 new SQLs, helping introduce the company to new audiences. RetireeFirst also surpassed competitors in market Share of Voice, garnering coverage in top trades and local media outlets.